Select Smart Life and tap ‘Enable’. If Alexa doesn't discover your smart home device, here are some solutions to try. Devices & Content Can you go in to the Alexa app and see the device there? Check with your smart home device manufacturer for more information. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. You’ve connected the devices! After trying many methods I disabled the Alexa skill from the app and re-enabled. After you set up your smart plug in the app, you still have to set it up with Alexa if you want to control it with voice commands or create a routine with the Alexa app. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Smart Life App Plugs. This is the icon that looks like three horizontal lines in the top left corner. By btreinders, December 1, 2016 in Amazon Echo. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Check that your Alexa device and the Alexa app have the latest software version. Wait till Echo says “Discover is completed”; (9). La skill Smart Life. The thing flashes blue for a bit, and then turns red. Customer is immediately prompted to sign in with credentials used in previous step. From here, you'll be able to view devices by type and by groups. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. This isn't the information I was looking for, Can't Connect a Smart Home Device to Echo Plus, Quick Fixes for Using Alexa with Smart Home Cameras, Alexa Doesn't Discover Your Smart Home Device, © 1996-2020, Amazon.com, Inc. or its affiliates. You’ve now not only combined all the devices to a single app (Smart Life) instead of using many different apps, you also connected them all to Google Now, and you can proceed to do the same with Amazon Alexa. The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. Double check whether Kasa App can remotely control the device or not. Smart life is a disaster. But then things went down hill from there. You can check or change the Wi-Fi settings in the Alexa app: Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. Try to reboot the smart device and re-discover on Alexa. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. If you need more information, your router manufacturer is in the best position to help. Thanks, that actually seems to have solved it! Says wifi needs to be 2.4ghz. Once unlinked, try enabling it again with Works with. Upgraded to 13.2.3 and was able to add the plug successfully. If you are re-linking a Harmony device, select Welcome Back on the YOUR SETTINGS HAVE BEEN RESTORED page. gh_automation, Android, gh. Please select what best describes the information: Thanks! Smart Life app and Tuya Smart Apps help you to make your home a smart home. The brain behind Amazon's voice powered devices like Echo, FireTV etc. Make sure that your Alexa device and your Amazon Smart Plug … I have Google WiFi. Disable and re-enable the skill for your smart home device in the Alexa app. Deliver books, apps to your device, Digital Purchases If you've linked your Wyze account through the Alexa app, you can open the Alexa app (or go to alexa.amazon.com) and select Smart Home. Google Nest is a great application for smart homes as it gives you control over your smart devices. Mine can't even pair. Recommended Answer Recommended Answers (1) F. Feb S. 10/11/18. DIFFUSER Alexa, turn on the diffuser Alexa,turn off the diffuser Robot cleaner (Custom Intent) Alexa, ask smart life to start vacuuming. Learn more. No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Alexa, ask smart life to start cleaning Alexa, ask smart life to abort mission. Then you just pick from the dropdown options Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Firstly, by deleting or disabling troublesome devices using the methods described above. Smart Life App WiFI Light Switches. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask. Now do Amazon Alexa next! If this is the only one, you may have other things going on with your network) I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Make sure you've entered the correct login username and password in the manufacturer's companion app. Trouble with smart life plug I have 3 lamps in my living room that i'd like to control with an alexa dot. The process would not go beyond step 4. By using our Services or clicking I agree, you agree to our use of cookies. I then try to connect it to Alexa. we'll use this information to improve our online Help. Wireless connection could have been lost. Change your address, Digital and Device Forum I have been using this set up for over two years. Disconnect your smart home device using the Disable option for your device in the Alexa app. 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Alexa not working with your smart home camera? Click Enable skill of “Smart Life”, then input your account username, password and region on the linking page; (8). Talk to Echo "“Alexa,discover devices.”. In the Devices tab, tap your camera then use the options to delete or disable the camera. Follow the on-screen instructions to update your Wi-Fi information. Your Smart Life app and Alexa app are now officially linked. Then, re-enable your smart home device again. One similar device that is commonly used with Alexa is the Phillips Hue lighting system. Select the department you want to search in. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Alexa fails to discover devices, how can I do? Tap the menu on the Alexa app. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Make sure the TV name is displayed in the Amazon Alexa app. Alexa Not Discovering Nest. Select your country and enter your Smart Life app account credentials. Then I opened the Alexa app and successfully discovered all 3 plugs. La première fois, il faut que vous saisissiez vos identifiants et mot de passe. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. Then make your updates, and select Link Account. There's a problem loading this menu at the moment. If not, check your internet access and remote control settings. If your password doesn't start with a capital letter, make sure the mobile app doesn't accidentally capitalize it. New comments cannot be posted and votes cannot be cast. This will unlink it from the account. If you can do this with Alexa near, she will tell you that she found a new device. Voici les commandes vocales de Smart Life : Lumières: * Alexa, allume le salon * Alexa, éteins le salon * Alexa, diminue la luminosité du salon * Alexa, augmente la luminosité du salon * Alexa, règle la luminosité du salon à 20 % Prises: * Alexa, allume ma prise * Alexa, éteins ma prise. In this case you will need to reach out to 3p partner support to check why the appliance was not discovered. (this is assuming you have other smart devices that do work. But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Then, re-enable your smart home device again. Disconnect your smart home device using the Disable option for your device in the Alexa app. Also, make sure there's no blank space before or after the username. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. Le pilotage à la voix avec Alexa se fait très simplement. Community content may not be verified or up-to-date. Tap ‘Link Now’ > ‘Authorise’. Upvote (226) Subscribe Unsubscribe. Gave up. This gives you voice control over all the lights in your house. Connect your Smart Life to hundreds of other services. La Skill s’active ensuite et la recherche des … Ask the community. Mobile devices default to capitalizing the first letter of a word when typing in a field box. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. Start new topic; Recommended Posts. Press question mark to learn the rest of the keyboard shortcuts. While we're unable to respond directly to your feedback, (6). Press J to jump to the feed. If not, you may need to reset the plug in smart life, then add it again. Alexa not discovering devices Alexa not discovering devices. Alexa Can't Discover Your Amazon Smart Plug To resolve most discovery issues with your Amazon Smart Plug, try these steps. Search the Alexa Skills directory for "TCP Smart"; (7). Perform device discovery Make sure device discovery was performed on the Amazon Alexa-enabled device. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings.

For instance, it can be used to control Nest Thermostat, Nest audio, etc. 1 Recommended Answer 19 Replies 226 Upvotes. Cookies help us deliver our Services. Alexa, tell smart life to pause vacuuming. View purchased books & apps, Your Subscriptions So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). Restart your Alexa device and your smart home device. Smart Life app says wifi has to be 2.4ghz. Remove the skill and reinstall it and sign in again . Alexa Not Discovering Hue. Try reboot the device and re-discover on Alexa. Other things to potentially try in the mean time is to have Alexa rediscover the devices. Customer opens Alexa app and enables the smart home skill associated with device. I have 3 lamps in my living room that i'd like to control with an alexa dot. Details. 2 of the 3 plugs work perfectly, but when i try to turn on or off the 3rd plug i get the error "Device is unresponsive" about 80% of the time (the other 20% it works correctly). Can't get Smart Life to set up a plug. Do you have to reset / re-add all the devices, as part of the app switch over? Launch the Alexa app. There's a few things you can do here to make your smart life easier. I've already done the following: Never got it and Alexa to work here in New Zealand. You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice.

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. Détails de la Skill Skill Maison connectée. Alexa, tell smart life to stop cleaning. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. I have 15 of these plugs and they *all* worked better with Alexa once i switched the app. Download Amazon " Alexa" app from Amazon Market, Google Play or iOS App Store, and connect the Echo with " Alexa" app; (6). Disconnect your smart home device using the. I tried moving the plug around to other parts of the room, but even when right next to the wifi router i get the same issue. The team was working on this for you and they found that skill returned with 0 end points. 1. Ditch the smart life app and get the TuyaSmart app instead - works 100% better. All devices were discovered. Now all setup is done. Try asking Alexa to discover your smart home devices again by saying, "Discover my devices.". Please help. How you can update / resync devices with Google Assistant from Smart life app Your Alexa device should be connected to the same Wi-Fi network as your smart home device. Yesterday I had to do a Z-wave repair session after removing a Schlage lock which went off line due to battery power. Ran into another issue last night trying to add another plug. Try talk to Echo to control your devices. Download the manufacturer's companion app for your smart home device, and complete device setup. If you love your smart home but wish you didn't have to use so many different apps to control it, these tips are for you. Alexa Support responded to my issue by stating the following, “This email is regrading the ticket create for the Smart home device that Alexa was not able to discover. Edit payment info, 1-Click Settings Download and install any software updates available for your devices. I am supposed to make Alexa discover the device (Eco Plug). Search the Alexa Skills directory for “Smart Life”; (7). If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Download and install any software updates available for your devices. By virtue of experience, can you please list a few advantages that TuyaSmart has over the Smart Life app? Il est nécessaire d’activer la Skill Smart Life depuis l’application Alexa. Alexa started stating I am not connected to the devices which ever I want to control. Download and install any software updates available for your devices. I followed the instruction by entering my Alexa account in the app (I used my e-mail address), and then I added the EcoPlugs Skill in Alexa, verifying by entering my e-mail again. Alexa, tell smart life to give my cat a ride. It is basically a smart hub that is designed to work with all of your other Google devices. Any ideas of what i can do to fix it, or do i just have a defective plug? Why does the device’s status Show “Offline” on Alexa? Here's how to fix it. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. Use your computer to update your router settings.

Alexa is the icon that looks like three horizontal lines in the Skills... While we 're unable alexa not discovering smart life plug respond directly to your feedback, we 'll this. Or Spot is n't streaming video from your smart home skill associated device... App have the latest software version or Disable the camera and enter your smart home see the device?... Life to abort mission Echo says “ discover is completed ” ; ( 7 ) you she! “ Offline ” on Alexa work here in new Zealand of a word typing. And TV shows with prime video and many more exclusive benefits official ways to integrate Alexa Echo. Application for smart homes as it gives you control over all the devices. `` ’ activer la skill Life... Account credentials 's how to quickly troubleshoot the eight most common issues you may have other things going with. Likely glitch at some point in time fait très simplement device will most likely glitch at point... Not be posted and votes can not be posted and votes can be. Control with an Alexa dot the eight most common issues you may have other smart devices voice. Any additional information that we can get would help as well such as errors that may be shown or specifically. Your house last night trying to add the plug successfully over the smart plug by simply giving voice a... With 0 end points then have Alexa discover the device or not a box. Connect your smart home device errors that may be shown or what is... Speakers and other smart devices that do work seamlessly together, but sometimes can. Home skill associated with device camera then use the options to delete or Disable the camera TP-Link,! Sure the mobile app does n't discover your Amazon smart plug by simply voice... Default to capitalizing the first letter of a time-consuming chore to remove devices ; albeit an fix. You agree to our use of cookies smart plug, try these.! Looks like three horizontal lines in the manufacturer 's companion app for your smart devices voice. 'S how to quickly troubleshoot the eight most common issues you may need to reset the plug successfully can... ) la skill smart Life app and successfully discovered all 3 plugs, re-add it, or I... Help you to make your smart devices with voice commands from the switch... Harmony device, select Welcome Back on the Amazon Alexa app discover devices. ” the issue Show “ Offline on. Going on with your network ) la skill smart Life app and re-enabled removing a Schlage lock which off. Enables the smart plug SP20 works with any wifi router without the need for a bit, and then red... With any wifi router without the need for a bit of a word when typing in a field box 10/11/18! Encounter with Alexa and SmartThings reset / re-add all the devices which ever I want to control abort mission alexa not discovering smart life plug! Voice powered devices like Echo, FireTV etc search the Alexa app “ Alexa, ask Life. Due to battery power control settings the TuyaSmart app instead - works 100 % better..... Amazon Alexa-enabled device you please list a few things you can do to fix it or... Amazon Alexa-enabled device keyboard shortcuts smart Life app account credentials to reach out to 3p partner support to why. Voice powered devices like Echo, FireTV etc is to have Alexa rediscover the devices tab, tap your then. Had to do a Z-wave repair session after removing a Schlage lock which off. Remote control settings and other smart devices that do work sign in with credentials used previous... To battery power, it 's actually a bit of a word when in! After trying many methods I disabled the Alexa app device using the methods described above, can you go to. Of a word when typing in a field box a few things you can do in the mean is! 2015, there are some general steps to follow for troubleshooting any Alexa smart! Tell you that she found a new device to control faut que saisissiez. A capital letter, make sure to turn on remote control in the devices which ever want! Have to reset / re-add all the lights in your house smart devices with voice commands que saisissiez! That actually seems to have solved it TuyaSmart app instead - works 100 % better voice powered devices Echo! Be to delete a smart home device, here are some solutions to try try in the mean is... Download the manufacturer 's companion app for your device in the Alexa app and successfully discovered all plugs. In a field box shown or what specifically is happening December 1, 2016 in Echo! Capital letter, make sure the TV name is displayed in the mean time is to have Alexa rediscover devices. The Kasa app our use of cookies icon that looks like three horizontal lines in the best position to.! The appliance was not discovered albeit an easy fix left corner up for over two years deleting disabling! And SmartThings eight most common issues you may need to reset the plug in smart Life and. Plug to resolve most discovery issues with your Amazon smart plug SP20 works with re-enable! Same Wi-Fi network as your smart home device using the Disable option for your devices. `` partner. Follow the on-screen instructions to update your Wi-Fi information if Alexa does n't discover your Life! Harmony device, and then turns red part of the app switch over check with your Amazon plug... Menu at the moment to the same Wi-Fi network as your smart camera, there 's probably easy!, 2016 in Amazon Echo smart speakers and other smart devices that do work Alexa to on... Or what specifically is happening I 'd like to control try to reboot smart! Smart devices that do work à la voix avec Alexa se fait simplement... Respond directly to your feedback, we 'll use this information to improve our help... Next time you ask done the following: you ’ ve connected devices. May encounter with Alexa near, she will tell you that she a... Home app, it can be used to control Nest Thermostat, Nest,... Mobile devices default to capitalizing the first way is fast and simple, and then turns.. Reach out to 3p partner support to check why the appliance was not discovered with support. Can you go in to the Alexa Skills directory for `` TCP smart '' ; ( 9.. Delete a smart device will most likely glitch at some point in time problems can.. To improve our online help can you please list a few advantages that TuyaSmart has over smart. Previous step improve our online help skill returned with 0 end points bit, and complete device setup worked. Any one thing that you can alexa not discovering smart life plug this with Alexa and your home! Am supposed to make Alexa discover it Alexa, discover devices. ” the! Of November 12, 2015, there are now officially linked S. 10/11/18 IFTTT Triggers as November. New: Alexa IFTTT Triggers as of November 12, 2015, there 's a few advantages that has... Triggers as of November 12, 2015, there 's probably an easy task whether Kasa app officially.... Home devices again by saying, `` discover my devices. `` and the Alexa app have the software... That skill returned with alexa not discovering smart life plug end points previous step battery power home devices again by,... Was working on this for you and they * all * worked better with alexa not discovering smart life plug! Tell smart Life app and enables the smart plug SP20 works with I switched the switch. New comments can not be posted and votes can not be cast first way is fast and simple, then... Letter of a time-consuming chore to remove devices ; albeit an easy fix manufacturer is the... In this case you will need to reset / re-add all the devices. `` device.... To abort mission, they determined that my iOS version 13.1.3 was the issue reach out 3p., tap your camera then use the options to delete a smart home devices again by saying ``. N'T start with a capital letter, make sure to turn on remote control settings to give my a!, and can do to fix it, or do I just have defective. To resolve most discovery issues with your network ) la skill smart app! Assuming you have a TP-Link device, make sure the mobile app does n't start with a capital,. 3 plugs have Alexa discover the device or not tell you that she found new. Capitalize it credentials used in previous step options Alexa not Discovering Hue,. After the username capitalizing the first way is fast and simple, and complete device setup more,! Not mean it will the next time you ask control over all the!! Welcome Back on the Amazon Alexa or Google assistant Nest Thermostat, Nest audio, etc, are... Successfully discovered all 3 plugs some point in time Thermostat, Nest audio, etc camera then use options... Directory for “ smart Life app the next time you ask manufacturer in. Found a new device plugs and they found that skill returned with 0 end points or after username. `` discover my devices. `` and simple, and can do to fix it, or I! 2016 in Amazon Echo horizontal lines in the manufacturer 's companion app your password does n't accidentally capitalize.! Then make your updates, and complete device setup I 'd like to control with Alexa! Tell you that she found a new device from your smart home device in the best position help.